Refund Policy

Last modified: 10/08/2025

Introduction

"Cai and Robi Illustrations,LLC " is committed to your satisfaction. If you have purchased digital/hard goods/subscription from Cai and Robi Illustrations,LLC and are unhappy with the product received, you may be eligible for a refund/partial refund if requested within 30 days of the original purchase date.

Refunds of Hard Goods:

To be eligible for return and refund, the following steps must be taken:

Refund must be requested in writing by contacting caiandrobiillustrations@gmail.com
Request of refund must be made within 30 days of the original purchase date
Hard goods must be returned to Cai and Robi Illustrations,LLC immediately, according to the instructions you will receive once contacting caiandrobiillustrations@gmail.com as directed in step 1.
The item(s) must be unused and returned in the original packaging, in like-new, or re-sellable condition, as determined in Cai and Robi Illustrations,LLC sole, reasonable discretion.

Non-returnable Items:

The following items are non-returnable as stated at the time of purchase on www.littlemisstroublemakerbooks.com

Item
Item

Refunds of Digital/Subscription Based Goods:

To be eligible for a refund on any digital/subscription based goods, the following steps must be taken:

Refund must be requested in writing by contacting caiandrobiillustrations@gmail.com
Request of refund must be made within 30 days of the original purchase date

Cai and Robi Illustrations,LLC is committed to its consumers, and while we stand by our policy as written above, we also want to understand how we can resolve the dissatisfaction and better understand how we can serve you. Please contact Cai and Robi Illustrations,LLC at caiandrobiillustrations@gmail.com for any questions related to our policy, or simply to let us know how we can help.

Cai and Robi Illustrations,LLC
4387 West Swamp Road, Doylestown
PA, United States 18902
caiandrobiillustrations@gmail.com
2158928543
www.littlemisstroublemakerbooks.com